Thursday, 28 March 2013

Internal Linking Strategies for 2012 and Beyond

Last Friday, I did a Whiteboard Friday called "Smarter Internal Linking." If you have not yet watched it (I do show some graphs and stuff, so you'll probably need to watch and not just listen), I'd recommend doing so first before reading the rest of this post.
The goal of this post is to clear up a few misconceptions that I saw in the comments, and to show you exactly what I mean about sitewides that could be problematic both now and in the near future for over-optimization algorithms and filters.

Footer Links Are Not (Inherently) Bad

One question I saw a few times was about if we should use sitewide footers at all. My answer to this is "absolutely!" Footer links can be awesome for the user experience. Especially in the growing world of mobile surfing of the Internet, there is an increasing need for good navigation at the bottom of websites that allows users to navigate to a place on the site that makes sense, without necessitating scrolling back to the top of the page.
Footer links like SEOmoz's are fine, as they point people to the most important and useful pages on the website. People expect to see them there:

Zappos does this as well, though interestingly they do not have the same footer on the homepage as they do on their category pages (take a look at the homepage and this category to see the difference). They are not overloading you with anchor text and taking you to irrelevant pages from every page, though. Their main footer is large, yes, but contains useful links for the user.

And according to SearchMetrics, their SERP coverage is up and to the right -

The Problem is Scale

Footers like these become an issue when they are scaled out across a full website and also into microsites. This is a common practice for large sites, especially in the travel/hotels/tourism industries.
If this is a normal webpage -

This is an example of a homepage from a major hotels chain -

The architecture looks like this, which is a completely standard architecture -

But if you scale this out to a sitewide section, such as in the hotels site above, then every page becomes like a homepage linking with optimized anchor text. And often these links are irrelevant and don't add value to the user.
Here is an example of interlinking gone crazy -

Microsites/Franchises Can Be Dangerous

I recently came across a site that also has many third-party franchise sites. Each of these sites is built off a template (which is not necessarily an issue) and provides local content specific to the area where the franchise is located. Each of the sites, in my opinion, adds value to the user.
Here is an example layout of those sites, with the problem area (in my opinion) highlighted -

When you take this out to scale, the linking between the sites (and all of the links shown in the microsite example are sitewide) begins to look thus:

Think Taxonomy

The best way to steer clear of these over-linking issues that could and probably will get you into trouble, is to categorize your pages. Inside Distilled, we often talk about these categories as "page types", but basically we're talking about the different levels of the pages on your site. Some examples are:
  • Homepage (a category in and of itself);
  • Category pages;
  • Product pages;
  • Product detail pages;
  • PPC landing pages;
  • Blog posts.
One thought as to how to improve your internal linking, but in an algorithm-update-friendly way, is to interlink between the different levels in ways that make sense. The ultimate best answer would be to create an internal linking schema or algorithm that allows you to link to these pages automatically depending on how you best decide the pages fit.
You'll end up now with linking that looks thus, with all of the pages pointing in being pages in the same geographical category:

Parallel Internal Linking

As I said in the video, it doesn't make sense to link to all of your important category pages from every other category page, as this is bad from a user perspective. If someone is looking for a Washington DC hotel, they're not interested in seeing London hotels probably. If someone is looking for London hotels, they are probably not interested in Orlando hotels, but they might be interested in Paris or Munich hotels.
Now we need to figure out how to segment. To categorize this specific site, I'd use  the following taxonomy:
  • Continent;
  • Country;
  • City;
  • State (if US and applicable);
  • Category or hotel
Then, pattern match the continents, then countries, then cities. If we do this, then your London hotels page could like this way, with links in the sidebar to Paris, Munich, Amsterdam, etc and not links to Orlando and Atlanta -

ccTLD Internal Linking

A tip that I gave in the video is to link between your relevant pages on your ccTLDs (.co.uk, .fr, etc) to the relevant page on the other TLDs. Using this methodology, we end up with the following structure and linking patterns instead of the craziness seen above:

How Do I Test This?

As with any blog post you read, you should take the advice with a grain or two of salt. I don't care who writes it, you need to do your own testing and competitor research to find out what is working and then how you can stay competitive while also not putting your website in danger.

Do Your Competitor Research

I found the principles talked about here by doing a deep dive into how competitors are getting their rankings (this is one factor of many). I found how they are linking and compared that against their traffic to see how it is trending.
You need to do the same. I recommend starting off with your most competitive term and reverse-engineering their strategies, looking specifically at external links, internal links, and content. You might find that you are being beaten because they have superior useful content. Or maybe you'll find that their internal linking is better, and you can learn from their strategies.

Work With Your UX Team or Developer

Now, depending on the size of your company, you might have a dedicated UX team. If you're working on the scale that I am talking about here, you need to have a UX team, even. Get them to help you categorize your pages and levels, and then work with them to create mockups using a tool like Balsamiq (the tool I used for the illustrations here).

Start off NoFollowing Links instead of Removing

Some people in the comments on the Whiteboard Friday recommended starting to test this by nofollowing your excessive internal linking instead of removing links. I think this is a good place to start, on a small sample of your pages, so that you can test the potential gains or losses experienced through these strategies.
Ultimately though, if these strategies work for you, then you will want to create new page layouts so that your categorization can help you effectively interlink. Slapping a no-follow on these links is only a band-aid, as we are also concerned about conversions and not just rankings.


Reference:- http://www.seomoz.org/blog/internal-linking-strategies-for-2012-and-beyond

EBriks  Infotech:-SEO India

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Outranking Google

“Know your enemy, know yourself, and you can fight a hundred battles without disaster...”
The Art of War,  Sun Tzu

I wouldn’t say Google is the “enemy”, but all too often they’re far being from a friend. Understanding Google and understanding yourself will set you up to avoid catastrophe.
Here on SEOmoz, we love reading about tactics. Smart, repeatable, step-by-step processes you can implement and see results from right away. Everything else is a frustration, right? So, if you'll kindly bear with me... we're going to talk strategy rather than tactics. How to future-proof your marketing from Google. Deep breaths.
First, let me paint you a picture…
 

Imagine, YOU are Larry Page.

Billion Dollars
You have billions of dollars to spend...
You have thousands of super-talented software engineers. You also have thousands of super-savvy marketers. (Image Credit: Joel on Software)
You derive almost all your revenues currently from selling adverts.
Oh, and you also have thousands of shareholders and analysts breathing down your back.
What do you do?



Some ideas that come to mind...
  1. Turn commercially-focused searches such as shopping into a pay-to-play game.
  2. By-pass parasitic “search within search” sites and own other multi-billion dollar industries such as flights and hotels. Start experimenting with disrupting job search, insurance comparison, credit card comparison, people search, lawyer search, real estate search, Google+ dating… and put forward the convincing argument that it’s better for users (at least in the short term?).
  3. Use Adwords data to find other high-paying industries where Google can cut out the middleman, setup shop on their own, and take a higher margin.
  4. Buy out or joint venture with successful incumbents to gain rapid market share and infrastructure in these high-margin industries.
  5. Replicate the total dominance of Adwords in search in other media channels. Google TV, intelligent and responsive outdoor media, and Google Glasses (or whatever becomes of that) coupled with inevitable integration of everything with Google+ to give Google unparalleled reach and targeting to advertisers across every media channel.
It begins to get very evil, very quickly...
This is a new world we could be entering into. Basic rules of SEO may begin to go out of the window. Building anchor text links to “hotels in New York” is meaningless when Google has rolled out their own solution straight into the search results.
Traditional SEO
It sort of feels like this.
 
So what to do about the 600lb gorilla in the cage? Here are five strategies to get you thinking.
 

 

Strategy #1: Optimize Search Demand, not Search Supply

Build a Brand
This isn’t experimenting into influencing Google suggest, running Superbowl ads, or other similar short-term wins. You need to build something that, once someone knows about you, they’d be crazy not to come back to each time they need to buy. Brands, as companies and as products will perform better against Google. Building a brand stops both people and Google treating your products as commodities. They'll come to you first.
Zappos, for instance, strives to delight customers. Whether it’s the fast, free delivery and free returns for up to a year, or the huge resources pumped into phone calls to build relationships with customers, Zappos has built a truly great platform for customers. ~75% of their sales are from repeat customers.
Being remarkable is important. Instead of relying on unbranded search terms for shoes, it's better to use word of mouth marketing by your delighted customers. They might start at Google, but search instead for your brand rather than the product they want. Google, outranked!
Similarly, invent your own search demand. Apple didn’t make a “tablet PC”. They made an iPad. The ensuing onslaught of consumer searches was for the “iPad” - a branded term. Since users love brands, and Google says it will continue to serve its users interests first, Google will steer out the way.
You don’t even have to be a massive company conquering a massive industry to do this. The brand new startup Dollar Shave Club pulled off a one-hit video stunt, but the long term marketing win that delivers lasting value is people talking about their brand.

Action: Build a Brand

Branding isn’t just a name. It’s what other people call it and why they identify with it. (Fast Company has an excellent primer on brand building). How do people identify with your company and products? You need to spend time mapping this out and defining a brand for current and future customers. The community on Inbound.org has some great links on branding too.
Of course, you have to make sure your all set up to win your branded SERPs. Here are two Whiteboard Friday refreshers for you on Dominating Your Brand SERPs and the Renewed Value of Branding.

Your Small First Step: Answer These Two Questions:

  1. What information is so critical to your customer’s next purchase that, if you had it on your site AND they knew about it, they’d be crazy not to check it out?
  2. What in your company can you brand so that you can manipulate search demand?

 

Strategy #2: Build Genuine Permission Assets

Build genuine permission assets
If customers really care about you, they don't need Google to find you. You need to build a customer base who want to hear from you, and who can buy from you in the future. These customers will be people who will come straight to you because they know and trust you.
I bet you’ve read countless articles and guides on growing larger email lists, getting more twitter followers, and earning more likes on your Facebook pageThat information is great, but the trouble with this scoreboard mentality is that it focuses you on building sheer numbers rather than real engagement. A list of 100,000 subscribers isn’t really a list of 100,000 loyal fans. 50,000 Twitter followers aren’t really 50,000 people who will go out their way for you. 1,000 Facebook Likes isn’t really a list of 1000 people who will passionately defend the webpage and content if it’s ever criticized. The bar in and out is set too low.
You have to gain genuine permission assets from your audience by their loyalty rather than numbers. What have your followers done for you lately?
Look at some of these examples...
  1. TheOatmeal has a clear, loyal following. His tribe rallied behind him during his recent legal spat.
  2. Seth Godin has a clear, loyal following. His tribe helped him convince publishers to put his upcoming book in physical stores.
  3. Zappos has a clear, loyal following. Their tribe post rave reviews and testimonials publicly on their Facebook page. In their thousands...
If your business closed down, website disappeared and employees disbanded today, would your customers, audience, and community miss you tomorrow? Or the next time they need to buy?

Action: Build a Loyal Tribe of Customers

You need to build a loyal audience and community or customers that will go out of there way for you, even if that means just skipping Google search results. Find the people who will miss you dearly when you’re gone. Those loyal few are your strongest asset. Don’t measure your audience by numbers, but measure their responses instead. How much revenue do they generate? How often do they send enquiries? What kind of email do they send to you?
Build an community. Connect your followers together, and build a stickier brand. Jen Lopez put together an excellent, pithy post on using community as an Inbound marketing channel.

Your Small First Step: Connect a Dozen People Together

See if these people would be interested in forming a community that aligns with your brand values by seeding a relevant conversation. This ties in closely with the actions in Strategy #1, building a brand.
This could be online (Twitter chat, LinkedIn group, webinar, G+ hangout) or offline (drinks, meetup, conference, breakfast). 
BONUS! Buy Tribes book by Seth Godin and/or watch Seth’s TED Talk on The Tribes We Lead (It's 20 minutes. You can watch it in your lunch break.).

 

Strategy #3: Prepare for Long-Term SEM

Longhaul SEM
If Google shopping and Google flights are any indicator of the future, it's likely Google will put you on a diet of some kind of Adwords-type service you must adopt in order to keep you in the SERPs. That means you must be getting ready to master online advertising in your niche, which doesn't work without knowing your lifetime customer value, costs per customer acquisition and conversion rates. Who’s to say you can’t thrive under Google?
In search advertising in particular, where Adword’s quality score appears to tie more closely with SEO (relevant pages, strong social signals, passing “the panda questionnaire”), continuing with traditional SEO appears to be the future for staying in the SERPs. SEOs and Adwords folks appear to be getting closer anyway, and there's more and more relevant information we can learn from one another.
In the long run for both, in competitive niches especially, knowing your numbers and driving down costs to acquire customers will only help win, be that for increasing PPC budget or SEO spend on content, outreach, acquiring data or anything else. Conversion rate optimization is the key to unlocking a prosperous future with Google. You need to get your team on top of this.

Action: Conquer Conversion Rate Optimization

In order to truly win at SEM and the Adwords game, you must conquer conversion rate optimization. Thankfully there are many great resources on CRO here on SEOmoz; my favourite so far is by Stephen Pavlovich. Send this to your team.
I’ve always loved Conversion Rate Expert's case studies for insights to processes as well as for reinforcing the case for CRO. Here’s an example of a case study where they doubled a companies conversion rate, making them £14 million extra that year, and another slightly older case study, but with a familiar face.
SEM is process driven. CRO is process driven, too. The asset you need to build is a process for testing and winning at CRO. You need to bring your developers, designers, other marketers, and C-level execs on board with the idea of incremental benefits to CRO, and get them onboard with a continual process of testing new ideas. Incidentally, the same skills will be needed for mastering Adwords, when the time comes.
Consider a rolling contest for people to suggest things to test, and if they move the needle by a significant percentage, a significant reward be dealt out. Keeping that in mind...

Your Small First Step: Setup One Small CRO Experiment

Read through the guides above, and pinpoint one small test you can implement. The first test might be painful as there are no processes in place to make it all happen easily, but once you’re setup you can run more and more experiments.
But start with one. Today. You could have tangible results at the end of the week. More money, please!

 

Strategy #4: Overseas Conquest

International SEO
Our search comrades in Russia, China, South Korea, Japan, and many other countries will still benefit from lack of Google dominance... for the time being, at least. Focus on targeting places where Google is not inherently strong and is unlikely to invade within the medium term. There will still be good money to be made here, and often these are high-growth, emerging markets. Who in travel doesn’t want to be selling holidays to the emerging middle class in China?
That said, “understand your enemy." How long until Google, Microsoft, or even Facebook makes a move for Yandex, Baidu, Naver, and all the foreign incumbent search engines?

Action: Optimize for "unGoogled" Emerging Markets

First, take care of the essential technical SEO to target foreign countries. Rand put together a Whiteboard Friday on international SEO a while back, and Matt Cutts also has some suggestions for using unique domains to target specific countries. Take a look at this detailed list of country domain extensions.
Yandex, Baidu, and others all have broadly similar interests algorithmically, so you’re not going wrong following Western SEO advice you get from SEOmoz or Google’s user guidelines. A few links worth following and bookmarking:.
If you've got any additional helpful links to add, please post them in the comments :)
Although it’s horrible, overwhelming advice... you’ll need to have language skills on your SEO team. Bring bilingual SEOs onboard by recruiting internally and externally. Foreign language skills are going to become invaluable for tapping lucrative emerging markets. Like having talented designers, developers, and marketing processes, you either have them or you don’t. Put yourself ahead of the competition.

Your Small First Step: Find One Bilingual Helper

Search within your organization, on LinkedIn, Facebook, maybe via local universities and colleges for people who have an interest in online marketing and language skills in emerging markets. It needn’t be something full time and permanent, but at least someone you can turn to and ask about their local market. Just one person who can speak Russian or Chinese or something significant.
BONUS! Buy your .cn, .ru, .kr etc. domains

 

Strategy #5: Build an Essential Step in the Chain

Build an essential step of the sales process
Search is only one step in the chain. You can construct your business to force people and/or Google to come through you before or after visiting Google. There are two ways to do this: you can either win the context war (pre-commercial search) or you can win the fulfillment war (post-commercial search).
Google can’t create contextual information surrounding a search without degrading their search quality. If Google starts inserting flight and hotel search results whenever you search for “Maui,” maybe looking for pictures for a project or something, it’s going to frustrate users. This is where you can win.
Amazon jumps early on the e-commerce chain by becoming the canonical source of reviews and product research information. What’s stopping you from listing products on Amazon? Similarly, TripAdvisor drives huge volumes of traffic by becoming the canonical source of information for hotel reviews.
Win the fulfillment war by becoming the one and only way of fulfilling a certain good. This might mean proprietary products, proprietary software or complete monopoly over a certain, specific market. Apple owns the supply chain for sales of their goods, but you don’t have to be a pan-global company to have a similar effect.
Travelocity earns commissions from selling tickets. They launched a Travelocity rewards program for regular customers and offered various ways to earn points redeemable on more travel through booking tickets through them and using Travelocity-branded credit cards. This encourages people to keep returning to book through Travelocity, while still maintaining other loyalties and benefits such as frequent flier miles with the airlines they actual travel with.

Action: Build an Essential Step of the Chain

What content would be so incredibly useful that users would have to go through it? Take a look at Rand’s Whiteboard Friday from a few years back on The Path to Conversionand use it to work out where you can add incredible value in your market.
Alternatively, what value-add could you build into the chain that Google can’t touch? Could you add a loyalty program with unique rewards?

Your First Small Step: Map Out The Buying Process from Research to Fulfillment

… then brainstorm ideas around each one where you might be able to add value that can’t be copied easily.
 

In summary.

Google has a ridiculous amount of resources and motivation to disrupt your market. They’re going to take your cake and eat it too, unless you can fight for your turf.
Use these five strategies to fend off their advance:
  1. Build a Brand - Start by identifying your brand positioning
  2. Build Genuine Permission Assets - Connect a dozen people together + Buy book/watch Tribes talk by Seth Godin
  3. Prepare for Long-Term SEM - Start a small CRO test
  4. Conquer Emerging Markets - Find one bilingual helper + buy your foreign domains
  5. Build an Essential Step in the Chain - Start by mapping out the buying process, from research to fulfillment
PRO Tip: Do all of them!
... but if none of these hit the spot, consider this ...

"Strategy" #6: Can't Beat 'Em? Join Them!

Don't Be Evil
Image Credit: This Green Machine
Of course, if you can’t find a way of outranking Google in the long run, consider giving in. Expect Google+ to encircle your industry. Embrace G+ now, and win in the long run.
Or you could give up completely. Google is hiring. ;)
 

... and on that bombshell!

I think it’s time to end! See you in the comments for more serious strategy talk, and also more “If I was CEO of Google I would _______________________” :)



Reference:-http://www.seomoz.org/blog/outranking-google

EBriks Infotech:- SEO Company India

Internal Linking Strategies for 2012 and Beyond

Last Friday, I did a Whiteboard Friday called "Smarter Internal Linking." If you have not yet watched it (I do show some graphs and stuff, so you'll probably need to watch and not just listen), I'd recommend doing so first before reading the rest of this post.
The goal of this post is to clear up a few misconceptions that I saw in the comments, and to show you exactly what I mean about sitewides that could be problematic both now and in the near future for over-optimization algorithms and filters.

Footer Links Are Not (Inherently) Bad

One question I saw a few times was about if we should use sitewide footers at all. My answer to this is "absolutely!" Footer links can be awesome for the user experience. Especially in the growing world of mobile surfing of the Internet, there is an increasing need for good navigation at the bottom of websites that allows users to navigate to a place on the site that makes sense, without necessitating scrolling back to the top of the page.
Footer links like SEOmoz's are fine, as they point people to the most important and useful pages on the website. People expect to see them there:

Zappos does this as well, though interestingly they do not have the same footer on the homepage as they do on their category pages (take a look at the homepage and this category to see the difference). They are not overloading you with anchor text and taking you to irrelevant pages from every page, though. Their main footer is large, yes, but contains useful links for the user.

And according to SearchMetrics, their SERP coverage is up and to the right -

The Problem is Scale

Footers like these become an issue when they are scaled out across a full website and also into microsites. This is a common practice for large sites, especially in the travel/hotels/tourism industries.
If this is a normal webpage -

This is an example of a homepage from a major hotels chain -

The architecture looks like this, which is a completely standard architecture -

But if you scale this out to a sitewide section, such as in the hotels site above, then every page becomes like a homepage linking with optimized anchor text. And often these links are irrelevant and don't add value to the user.
Here is an example of interlinking gone crazy -

Microsites/Franchises Can Be Dangerous

I recently came across a site that also has many third-party franchise sites. Each of these sites is built off a template (which is not necessarily an issue) and provides local content specific to the area where the franchise is located. Each of the sites, in my opinion, adds value to the user.
Here is an example layout of those sites, with the problem area (in my opinion) highlighted -

When you take this out to scale, the linking between the sites (and all of the links shown in the microsite example are sitewide) begins to look thus:

Think Taxonomy

The best way to steer clear of these over-linking issues that could and probably will get you into trouble, is to categorize your pages. Inside Distilled, we often talk about these categories as "page types", but basically we're talking about the different levels of the pages on your site. Some examples are:
  • Homepage (a category in and of itself);
  • Category pages;
  • Product pages;
  • Product detail pages;
  • PPC landing pages;
  • Blog posts.
One thought as to how to improve your internal linking, but in an algorithm-update-friendly way, is to interlink between the different levels in ways that make sense. The ultimate best answer would be to create an internal linking schema or algorithm that allows you to link to these pages automatically depending on how you best decide the pages fit.
You'll end up now with linking that looks thus, with all of the pages pointing in being pages in the same geographical category:

Parallel Internal Linking

As I said in the video, it doesn't make sense to link to all of your important category pages from every other category page, as this is bad from a user perspective. If someone is looking for a Washington DC hotel, they're not interested in seeing London hotels probably. If someone is looking for London hotels, they are probably not interested in Orlando hotels, but they might be interested in Paris or Munich hotels.
Now we need to figure out how to segment. To categorize this specific site, I'd use  the following taxonomy:
  • Continent;
  • Country;
  • City;
  • State (if US and applicable);
  • Category or hotel
Then, pattern match the continents, then countries, then cities. If we do this, then your London hotels page could like this way, with links in the sidebar to Paris, Munich, Amsterdam, etc and not links to Orlando and Atlanta -

ccTLD Internal Linking

A tip that I gave in the video is to link between your relevant pages on your ccTLDs (.co.uk, .fr, etc) to the relevant page on the other TLDs. Using this methodology, we end up with the following structure and linking patterns instead of the craziness seen above:

How Do I Test This?

As with any blog post you read, you should take the advice with a grain or two of salt. I don't care who writes it, you need to do your own testing and competitor research to find out what is working and then how you can stay competitive while also not putting your website in danger.

Do Your Competitor Research

I found the principles talked about here by doing a deep dive into how competitors are getting their rankings (this is one factor of many). I found how they are linking and compared that against their traffic to see how it is trending.
You need to do the same. I recommend starting off with your most competitive term and reverse-engineering their strategies, looking specifically at external links, internal links, and content. You might find that you are being beaten because they have superior useful content. Or maybe you'll find that their internal linking is better, and you can learn from their strategies.

Work With Your UX Team or Developer

Now, depending on the size of your company, you might have a dedicated UX team. If you're working on the scale that I am talking about here, you need to have a UX team, even. Get them to help you categorize your pages and levels, and then work with them to create mockups using a tool like Balsamiq (the tool I used for the illustrations here).

Start off NoFollowing Links instead of Removing

Some people in the comments on the Whiteboard Friday recommended starting to test this by nofollowing your excessive internal linking instead of removing links. I think this is a good place to start, on a small sample of your pages, so that you can test the potential gains or losses experienced through these strategies.
Ultimately though, if these strategies work for you, then you will want to create new page layouts so that your categorization can help you effectively interlink. Slapping a no-follow on these links is only a band-aid, as we are also concerned about conversions and not just rankings.


Reference:- http://www.seomoz.org/blog/internal-linking-strategies-for-2012-and-beyond

EBriks Infotech:- SEO Company

To Catch a Spammer: Uncovering Negative SEO

Google recently updated its claims regarding the ability of other webmasters to affect your rankings via negative SEO. While questions about the efficacy of negative SEO continue to exist, it does not seem to be slowing down the growth of what is arguably the most contemptible part of the search industry.
On July 9th, a good friend of mine reached out to me with a problem. As a very risk-averse webmaster, he constantly plunges into the numbers, especially anchor text diversity, in order to make sure his site is as penalty-proof as possible. The latest updated data in SEOmoz's MozScape revealed a massive shift towards anchor text over optimization for several primary terms. It took only a few minutes to identify the culprit.
Diagnosing the Damage
The first step was to dig down into all the link data to identify just how deep the damage was. We downloaded all the links available on SEOmoz, MajesticSEO and AHrefs to make sure that we had every possible outlet covered. It didn't look good. On a primary keyword, the number of unique linking domains with exact anchor text went up 20x in a matter of two days. Below is an example of one of the spam posts.
example of spam
Now the leg work began of identifying as many negative links as possible. But this is when it got interesting. We were able to quickly identify that there were several sites involved in the attack.
Wait, what? Did you just read what I read? Distilled, the venerable white-hat SEO company was being attacked along side several bingo sites and an insurance liability website. This was too interesting to give up. At that point, I knew my day was shot.
Footprints, Footprints, Footprints
Let me go ahead and get this out - if you are thinking about doing negative SEO and are not a regular practitioner of black hat SEO, you are going to get caught. Sorry, but you just haven't thought it through enough to cover your tracks. What follows is a perfect example of that.
After digging through several of the XRumer spammed backlinks, most hitting up old .cgi guestbooks and bulletin boards, I noticed a handful of sitewide links coming from poor quality blogs. My first instinct was that these were from hacked sites.
gotcha
But something was different about these. Normally hackers hide their links in the posts with display:none tags so that the webmasters never actually see the bad links. It is a very effective strategy, but in this case they were fully exposed. So I checked another site that seemed to follow the same pattern.
network 2
In this example, the links were included in a post. It is very strange for a "hack" to follow such different patterns, sometimes dropping links sitewide and other times just in posts. So, it was time to investigate these anomalies. Off to one of my favorite sites, DomainTools.
For some reason, people still think that private registration is enough to cover all your tracks. Sure, it helps if you register a new domain and establish private registration at the point of acquiring the domain, but if at any point in your history you had accurate domain registration data, we can get to it. Anyone can. Using the DomainTools Registration History, we were able to track down the original registrant email address to info@-------.com
A Quick Note on Outing
As you have no doubt noticed so far in this post, I am not going to out the perps. We know the motive, and we know the likely perpetrator, but I can't prove that the parent company knew of the actions, nor even that the SEOs responsible for their accounts were aware of the actions taken on their behalf. I will not allow myself to be responsible for the downfall of a company that may have merely been ignorant rather than malicious, and I certainly won't open myself up to false flag attacks. That being said, the likely culprits are members of this community, and I believe they have much to lose if they continue in their ways. I can't prevent you all from connecting the dots, but I won't paint the picture myself.
So, back to the Investigation.
Now that we had a domain, we had a strong position from which to catapult our investigation. We quickly turned the domain into a twitter account, a twitter account into a link building company out of India. Aside from Distilled, a seemingly random business liability website was lumped into the attack. We were able to determine that the likely culprit owned a site which competes directly with this business liability insurance site. But we were stuck, until my good friend came through and did a quick analysis of the perpetrator's follow list on Twitter.
network 3
After a cursory look, he was able to identify a stinging indictment. Of the 41 individuals the likely culprit was following on Twitter, two worked for a direct competitor of the targeted bingo sites, one of which was the CEO of the company and the other the head of Web Marketing. He also followed Distilled, perhaps waiting to see how they responded when the attack was revealed.
the connection
This isn't quite the smoking gun yet, though, because the connection is not reciprocal. It is a strong indication, but not a nail in the coffin so to speak.  But, alas, twitter is only one social media site. After digging deeper and deeper, we were able to find direct conversations of a personal, non-business, nature between the head of Web Marketing for the competitor sites and the likely culprit on Google+.
connection 2
Of course, this still only shows a link. But, as if the icing on the cake couldn't get any thicker, here is a nice comment the Director of Web Marketing left on a post about negative SEO just a few weeks ago. As you notice, he is contemplating Google's updated statement that negative SEO is possible. Seriously, could you make this any easier?
contemplation
So, what exactly does the evidence tell us...
  1. A negative SEO attack was launched between May 20th and May 22nd of 2012 against several bingo sites, Distilled, and a business liability insurance site.
  2. The attack was likely created by an individual from India who owns a link building company.
  3. We know that who ever performed the attack had direct access to websites owned by the individual from India.
  4. That individual has direct connections with the CEO and Director of Web Marketing for a bingo website company.
  5. The Director of Web Marketing has reciprocated communication on social media sites with the individual likely responsible for the attack.
  6. The Director of Web Marketing responded with curiosity to Google's updated notation on negative SEO.
What do we not know?
  1. We don't know, for certain, that either the CEO or Director of Web Marketing requested these actions be taken.
  2. We don't know, for certain, that the individual who owns the link building company was directly responsible.
  3. Why did they target Distilled in the campaign? Did they assume Distilled was an SEO of record for one of their competitors?
The Aftermath
If you are a victim of negative SEO, there are a handful of steps you simply have to tag to prevent potential damage to your site.
  1. Download a complete list of links pointing to your site from Open Site Explorer.
  2. Mark any links in this list that came from the negative SEO attack.
  3. Submit these as a preemptive reconsideration request or via the feedback channel in Google Webmaster Tools.
  4. Use the Bing Webmaster Tools Disavow Tool immediately.
  5. Finally, if necessary, begin removing the bad links wherever possible. There are several tools to help out with this, including Virante's Remove 'Em, rMoov, or Richard Baxter's Excel Tool.
The Good News
At least at the moment, it appears that the negative SEO attack has been as effective as their ability to cover it up. For the time being, none of the sites appear to have been dramatically impacted by the campaign. However, with looming updates to Penguin, there is no telling. The best bet for any SEO is to stay on top of their backlinks, watching closely to make sure nothing nefarious makes its way into your profile.
Editor's Note
After the author wrote this post, Google announced a way to download your most recent links in Google Webmaster Tools that could prove very useful in this situation.


Reference:- http://www.seomoz.org/blog/to-catch-a-spammer-uncovering-negative-seo

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